Great experience Great Rep Great service Thanks Mr.White

I was stressing out with my experiences at several dealerships while looking for a new vehicle and then I stumbled upon these guys. Late at night I was texting with a chat bot about a car i found and turns it was a salesman Chevy. Dude was super helpful with all my questions although it was 10pm on a Sunday. Turns out he was also truthful about the no pressure buying. A simple "No" on anything they offered and they just moved on. This is probably the easiest car buying process I have had with no gimmicks. I got a great deal and a seamless buying experience, no forced add ons or suprise pricing. When I am in the market again Hennessey Group will be my first stop. Big shout out to Chevy for putting in the work at 10:30 on a Sunday night on just a sales lead with no contact info given. Honest and knowledgeable, well done. The whole process has earned my referral to family and friends.

Call in for and appt for an oil change and was able to get in for the same day.

Laura is always responsive and keeps me updated on my car repairs. Jim was very helpful with getting me a loaner until my vehicle was repaired.

Excellent Service

All Service people were nice was greeted right away. Joseph White was very attentive to issue I had and went over and beyond to get it resolved which he did. He kept me informed on what was happening and I left very happy.

Great customer service

The service department was the epitome of customer service.Sherman greeted me at my car to open my door and inquire as to my service needs. The service manager came out to personally greet me to make sure that I was happy with everything. The service was timely. I have purchased several cars in my 63 years and I’ve never experienced such service at this level. My car salesman, Kerry Moses saw me in the service lounge and came out to make sure I was still happy with my purchase. Kudos to Hennessey and the service department!

Very good

Good Job

Awesome experience with service?

I worked with Service Rep Sherman and he was very detailed and helpful. After the initial diagnostic on my vehicle, it was well over 1100 for repair, but Sherman advised it could be fixed same day. I asked if an oil change could also be performed and it was. The repair work was complete in about 6 hours, my vehicle was washed and the total came in around 950.00, even though that was a lot and it less than I expected to pay, so shout to the Hennessy team for taken good care of me that day!

They make keys for buicks older than 15 years. 2 other buick dealerships wouldn't do it. Said it wasn't in there computers or somthing. Definitely go to this dealership over the others.

Service that i received was completed.

Laura was amazing

I always receive excellent customer service at Hennessy Buick GMC. Joseph White is an amazing advisor, my 2010 GMC Terrain is running like a new car. So happy that all the issues with my car could be resolved in a single day.

It was a pleasure doing business with Hennessey. Jovan price and shandia brayboy made my experience wonderful. The whole staff was friendly and made me feel like part of the family. I would definitely deal with them again and will also give them a 10 star referral.

Service was excellent. All three issues with my truck was fixed on the other hand service consultant, Sherman Powell tried to rip me off for a measly $300 long story short , diagnosis was completed Sherman Powell contact me stating …. long story short ….. amount I would have to pay $450 plus tax I asking for the total I will responsible for including tax. He said he will get back with me. I called two days later he said he didn’t have a total . Sherman Powell call told me my vehicle was ready for pick up and I owe $800 . When I arrived to pick up my vehicle, I asked him how did my price jump from four $450 to $800 after 15 minutes waiting for an answer he said he gave me a discount. He brought the price back down to original price $450 total price =$569. I advise anyone to avoid this scammer if he thinks you are gullible, he will definitely put you on his sucker list. Allegedly , there’s no way to know how many times he’s ran this price gouging scam on gullible customers. 👍🏿

Top Shelf Service

Thank you Mr. Kerry. You we're awesome as always!!

Highly recommend Dee Hines. I was on a tight schedule the day I stopped in. He went out of his way to help accommodate my needs. Dee is a genuine guy. Very professional and easy to do business with. Thank you again for all your help Mr. Hines !

The customer service team is very helpful and very professional and very knowledgeable anytime I need service they start on time.

Although things were chaotic because of the current UAW strike, I was provided great customer service and provide frequent updates on all matters related to my car service.

Good customer service

I had a great experience at Hennessy Buick dealership in Morrow, Georgia. Couldn't find what I wanted to buy in my town so I went to Georgia. Shawn Rivera, my salesman was awesome to work with & he's very professional, treated me with respect & I would recommend him & Hennessy dealership to everyone ... ☺️